I am so glad I went with Migration Australia to assist me with my visa application. My time was running out and so was my patience. I had a nerve wrecking ten days left before putting through my application and 'Mark Ellis' was fantastic. His gentle nature completely calmed my nerves. I received a call back from him within seconds. He understood myself and my partner's situation and made time for us in his busy schedule to video call us together and give us copious amounts of Advice. During my appointment with Mark in Perth, he thoroughly studied my application and the relevant documentation. He was so thorough and he analysed every aspect of my application. I was able to send away my paper based application the same day I met with Mark. My application was only pending for only 9 days!!! Mark kept in contact with us for updates on our visa progress. We can now relax finally as an official defacto couple. We look forward to dealing with Mark again in the near future to assist us with our Permanent Residency. We would highly recommend him.